How to Manage What People Are Saying About Your Business

Managing your online presence is a daunting task. There are increasingly more and more places for customers to spread the word about your business...good or bad. To manage the online word of mouth we recommend checking out Google Alerts. This free tool provided by Google allows you to enter a specific search term or keyword that you would like monitored. Google will email you an update every time the search term is mentioned. Be sure to be specific in your search phrase, or you will receive an overwhelming amount of updates. You can also specify where online you would like to monitor your search term such as a blog, news article, video downloads or discussions.

So when you have a minute, check it out : Google Alerts

 

 

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Twitter Tips

You've heard it on this blog before, and at the risk of repeating ourselves, we are going to say it again. Social Media sites are quickly becoming some of the most important tools to promoting your business. Still feel uncomfortable about using them. Take a look at a great article we found about "50 Power Twitter Tips". It has a great list of some Twitter tips including:

"1. Don’t read EVERY tweet. It’s perfectly okay. You have permission.
2. Promote other people 12x to every 1 self-promotional tweet.
3. A non-standard background and face avatar means we believe you may be human.
4. Finding people who need what you’re selling trumps advertising to us.
5. Tweeting the content of events is nice, but so is occasionally making a real live connection with the speaker.

Source chrisbrogan.com

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